Please allow 48 working hours to process your request
If you leave a prescription request on a Friday evening, it may not be ready for collection until Tuesday evening.
“Repeat” medications/prescriptions
Please note that when your medication is states as being “on repeat” this means that it has been authorised for repeat issue because you need it long term.
This doesn’t mean that your prescriptions will be issued automatically each time they are due.
You still need to request your repeat medication using one of the methods below.
Private Hospital Prescriptions
Please note: We are aware of the high cost of some medication prescribed by consultants in the private sector, and whilst we are usually able to convert private prescriptions to less expensive NHS prescriptions for your convenience, please allow us 48 working hours in which to do this, as per all other prescription requests.
We cannot consider such requests to be “urgent” simply because the patient wishes to avoid paying a charge, due to our other commitments and the way in which we process the many prescription requests daily.
The medication IS immediately available to you via the private prescription.
How can I order my medication?
Please note: you should only request medication which has been authorised for repeat issue by your GP, consultant or pharmacist. Please DO NOT use this service to try to request any other items. If an item you think you need does not appear on your list, you will need to discuss the request with a GP or practice pharmacist, so please contact the surgery.
Please note we cannot accept requests for medication via the following:
Electronic Prescribing Service (EPS)
To make the online service even more convenient, please register for EPS (Electronic Prescribing Service) with your pharmacist: When you request medication, the doctors authorise this and the prescription is sent electronically to your nominated pharmacy, saving you a trip to the surgery to pick up a printed prescription. Additionally, use this service if you would like to send us a medication-related query. For example, to request prescriptions in preparation for your holiday.
Know your medications
We strongly urge all patients to read about medications you are taking, so you are fully aware of what they do, how they work and potential side-effects – Medicines – NHS (www.nhs.uk)
Generic Prescribing
All medication have at least two names – a generic name and one or more brand names. An example of this in another area would be: vacuum cleaner (generic) and Hoover, Electrolux, Dyson or Panasonic (brand names). Sometimes therefore, the name of the medication you are receiving will change, whatever its name. There are stringent safeguards to ensure that the medicine is identical whether it is generic or branded.

Free NHS prescriptions – check before you tick
Check Before You Tick (www.nhsbsa.nhs.uk)
Check before you tick – Not all benefits entitle you to free prescriptions. (YouTube)