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Patient Representative Group (PRG)
Atypical Patient Representative Group (PRG) brings together patients, GPs and staff members from a GP practice (or group of practices) They meet regularly to discuss issues relating to their practice and the services provided to patients.
Patient Representative Group (PRGs) are good for patients because:
They encourage patients to be more responsible for their own health
Patients know more about their GP practice and its staff members
Communication between patients and practice staff improves
Patients have a chance to make suggestions and ask questions
Local people can raise money to improve the facilities at their GP practice
Through links to NHS Walsall and the MyNHSWalsall membership scheme, PPG members can have their say on wider health issues as well.
Patient Representative Groups (PRGs) are good for practice staff members because:
GPs and their staff can work with patients to plan services which best meet the needs of the people who use those services
They can provide help and advice for patients on non-medical or social care issues.
Patients can help the practice to meet its targets and objectives
GPs and staff have an opportunity to share their ideas with patients.
They get closer to their community – even more important as GPs take on increasing responsibility for spending more of the NHS budget to plan and buy health services for local people.