24/7 Helpline

Struggling to cope? Would you like to speak to someone about your wellbeing?

Contact the Black Country 24/7 helpline on Freephone 0800 008 6516 or text 07860 025281

Hope is only a phone call away.


Contact a Samaritan:
If you need someone to talk to, we listen. We won’t judge or tell you what to do.

Contact Us | Samaritans

“Callers who are deaf or who have hearing or speech impairments can contact us for support by email by using jo@samaritans.org or by using the Next Generation Text (NGT) service.

Next Generation Text is not specific to Samaritans and can be used on any telephone number. You can contact Samaritans in this way using your local branch telephone number.”

Talking Therapies

Talking therapy is a type of treatment that involves talking about your thoughts and feelings to help manage low mood and anxiety symptoms.

Self Refer:


Kooth provide online mental health and wellbeing support to young people aged 11-25 years (up to their 26th birthday) in Walsall via any internet-accessible device. Any young person can sign up to Kooth at Kooth.com and create their own account.

You will be signposted to a safe environment where information, advice and guidance are accessible through age-appropriate articles and forums, in an aim to reduce some of your anxieties surrounding COVID-19 and anything else that may be impacting on your wellbeing.

Sign up now to find out more:

Home – Kooth

Shout Crisis Text Service

Shout – UK’s 24/7 Crisis Text Service for Mental Health Support | Shout 85258 (giveusashout.org)

Deaf people can text DEAF to 85258 for free, confidential, 24/7 support via text message.

Op Courage

OP COURAGE is a specialist NHS mental health service designed to help serving personnel due to leave the military, reservists, veterans and their families.


Support for Parents and Carers of a Young Person who Self-Harms

We understand that supporting someone who self-harms, can be really daunting. Self-harm can be very complex and we understand families may need support and reassurance.

This new service will provide a safe, supportive environment in a non-clinical setting, for those who are supporting someone who self-harms. Attendees are able to share their experience, their thoughts and meet others who are also supporting their loved ones. The service will help attendees understand self-harm, support conversation and to manage their wellbeing. We will be offering a variety of different mindfulness activities, along with resources for both parties relevant to their needs.

Email: SPPARK@Kaleidoscopeplus.org.uk

Phone: 07970 040 016

Website: https://www.kaleidoscopeplus.org.uk/